Kensington Tours Complaints

Experience the world's most extraordinary destinations with the luxury of a private guide, vehicle and driver - all for 30-40% less than most group tours. That's the Kensington Tours Advantage.


Most Recent Complaints, Reviews and Feedback

This cannot be said enough: Your people were first-rate. From the time we arrived at Cairo airport until we left Egypt they were there for everything we needed. Accommodations were spectacular. We did not expect five star hotels or a first class cruise ship but we got both. Our two tour guides were a perfect fit. We loved them and I think they enjoyed us. Mohammed and Hale shared the same enthusiasm for their subject as my son which made every day a joy. The entire Kensington crew from Cairo to Aswan made us feel welcome and part of the family. A trip that could have been full of disasters was anything but. A terrific experience from start to finish.
23 12 2015 - Craig   More Egypt & Middle East Complaints

I had the most amazing trip of my life. Everything was completely seamless, I didn't have to worry about anything aside from making sure I captured every moment on film! Jessica Pretty was outstanding in helping me choose my activities, work within my price range, and I cannot thank her enough for recommending Cambodia - it was my favorite stop! We are using Kensington again this March for a return trip to Asia :)
25 12 2015 - Jessica   More Europe Complaints

My husband and I just LOVED our time with our guides and the people of Egypt. The sites were overwhelming in their beauty and accessibility to the public. It is just astounding that some of the places like Kom Buro and Edfu are not as well known as the Giza pyramids and that the wall murals are in pristine conditions. The hotels were wonderful,the ship was luxurious and the food fabulous. We never felt unsafe at any time. All was welcoming. We definitely would like to come back again!
07 07 2015 - Kathleen   More Egypt & Middle East Complaints

Our guide for the Luxor- Nile Cruise portion of the trip, Mohammed Saad, was outstanding. Very knowledgeable, very flexible and accommodating for our extra side trips. He was easy to understand and had a wonderful personality and was a professional the entire trip. Such a wonderful ambassador for Egypt. Also, our main contact "Mohammed #1", was very good at accommodating us and making sure we were safe and taken care of. Truly a great resource for Kensington Tours. The guide, driver, and "greeter" for Abel Simbel were also good as in the very short time we were with them, they were very professional, efficient and knowledgeable. In fact, all of the drivers were great. This is our second Kensington Tour experience and it was great. Will likely take another in the future.
07 07 2015 - Ginger   More Egypt & Middle East Complaints

Our Egyptian tour was outstanding in all respects. Our guides were the best, we felt very welcome and the Egyptians were anxious to engage us. At all times we felt safe and secure - we hope more Americans will take advantage of this great country.
07 07 2015 - Thomas   More Egypt & Middle East Complaints