Kensington Tours Complaints

Experience the world's most extraordinary destinations with the luxury of a private guide, vehicle and driver - all for 30-40% less than most group tours. That's the Kensington Tours Advantage.


Most Recent Complaints, Reviews and Feedback

I have to admit, this was the BEST vacation I ever had. The tour was nothing less than Fantastic! The hotels were great, the guides were great, the transportation was great, the places were great, the people were great, the food was great and last but not least China, itself was out of this world. I'm so glad I booked this tour and would recommend this to anyone. Thanks so much for all your help, your interest and your recommendations. Steve in China was so attentive, he called constantly to make sure everything was fine. We really had a fabulous time and even my jaded husband who normally only seems to care about where the nearest golf course is, was impressed and had a wonderful time. Thanks again, and unto the next vacation (although I don't know how we would top this one!!)
15 05 2014 - Olive   More Asia Complaints

Sofia, thank you for putting together a great trip. We certainly enjoyed ourselves very much. The planning and care was excellent. We hope we can do another trip with you all soon. Marlin Barad
10 02 2014 -   More South America Complaints

All was great. Guides were knowledgeable, personable, friendly... that's what really made the trip.
19 02 2014 -   More South America Complaints

I know it's silly to give all 10's, obviously every trip has it's ups and downs, but if it hadn't been for our Kensington Tours planning, guides and drivers we would have been lost! It was wonderful to be out in a strange new environment yet know we had a safety net and a friendly face. The places we visited were awesome but I think we'll remember most the people that we met. Thank you and I'll send photos soon! Sincerely, Christina Adams
17 03 2014 -   More South America Complaints

The arrangements all worked out very well, especially the drivers picking us up from airports and hotels. The hotels, although all in different categories, were mostly excellent. We were happy to see so many different areas of New Zealand and experience everything from glow worm caves to fjords to a Maori hangi and geothermals.
02 03 2014 -   More Australia & Pacific Complaints